59th and Lex, Concession Shop Sales Supervisor, Bloomingdales, New York

September 5

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SKIMS

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SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear and shapewear.

51 - 200

Description

• Lead by example, providing exceptional customer service, and ensure the team is motivated to do the same. • Supervise the daily operations of the shop, including sales, customer service, inventory management, and visual merchandising, focusing on efficiency and effectiveness. • Assist in the recruitment, training, and development of staff (both SKIMS and Bloomingdale’s), fostering a culture of growth, inclusivity, and enthusiasm. • Ensure adherence to company policies and procedures (both SKIMS and Bloomingdale’s), including health and safety protocols, while aligning with the broader department shop’s guidelines. • Monitor inventory levels and participate in the planning and execution of merchandise strategies. • Analyze sales reports and market trends to identify opportunities for business growth and improvement. • Handle customer complaints and issues promptly and professionally, ensuring customer satisfaction. • Collaborate with SKIMS and Bloomingdale’s management team to plan and implement strategies to achieve sales targets and shop objectives. • Maintain the shop’s visual standards in line with brand guidelines, ensuring a clean, organized, and attractive shopping environment.

Requirements

• Previous experience in a supervisory or management role in retail, preferably in concession or department shop fashion or related sector. • Proven track record of sales achievement and driving team performance. • Strong leadership and team management skills, with a focus on motivating the team and driving performance. • Excellent communication and interpersonal skills, with a focus on customer service. • Flexibility to work various shifts, including weekends, evenings, and holidays. • Knowledge of retail operations, including sales, customer service, inventory management, and visual merchandising. • Ability to analyze sales data and market trends to inform business strategies.