Home Care Staffing Coordinator - (Bilingual: Spanish))

August 26

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True Care Home Care

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Love to Care™

Skilled Nursing • Infusion Therapy • Personal Care Aide • Home Health Aide • Dementia and Alzheimers

1001 - 5000

Description

• The CDPAP Scheduling Coordinator coordinates caregiver placement and visit confirmations • Responsibilities include maintaining staff schedules and confirming attendance • Case management for assigned caseload ensuring quality service • Handle communication with caregivers, patients, and their families • Verify caregivers’ attendance and handle no-shows, call-outs, or missed visits • Maintain patient confidentiality and participate in case conferences and orientation

Requirements

• High School diploma/ GED equivalent • Must be bilingual in Spanish • Knowledge of HHA eXchange is highly preferred • Strong interpersonal and communication skills • Able to deal with difficult or sensitive situations in person or on the phone • Excellent customer service having empathy and patience in working for elderly population • Able to multitask and work in an extremely fast paced environment • Ability to maintain a professional demeanor when handling issues