Home Care Staffing Coordinator - White Plains (Bilingual: Spanish)

September 6

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True Care Home Care

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Love to Care™

Skilled Nursing • Infusion Therapy • Personal Care Aide • Home Health Aide • Dementia and Alzheimers

1001 - 5000

Description

• The Office Admin/Representative is responsible for coordinating caregiver placement and visit confirmations. • Responsibilities include creating and maintaining staff schedules and ensuring quality service. • Strategically coordinate placement of services between clients and caregivers. • Successfully maintain a caseload of 80-90 patients. • Effectively utilize available resources for communication with caregivers. • Participate in departmental trainings and assist the Team Lead with coverage. • Communicate openly with staff regarding scheduling and attendance. • Verify caregivers’ attendance and prioritize staffing cases. • Handle and respond promptly to calls, emails, or faxes regarding patient status.

Requirements

• High School diploma/GED • Fluency in Spanish • Knowledge of HHA Exchange is highly preferred • Strong interpersonal and communication skills • Excellent customer service • Ability to multitask and work in a fast paced environment • Ability to maintain a professional demeanor when handling challenges