Senior Customer Success Manager, Strategic

August 7

🏢 In-office - Manhattan

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Logo of Wunderkind

Wunderkind

Wunderkind leads in AI-driven marketing, transforming brand-audience connections with hyper-personalized messaging$1. .$1

identity resolution • triggered email • sms • performance marketing • onsite capture

501 - 1000

Description

•Own the relationship and ultimate success of a strategic segment of Wunderkind's customers •Develop a trusted advisor relationship with customer key stakeholders •Continuously think outside the box to generate new campaign ideas •Serve as customer advocate internally •Ensure that customers derive maximum value from their investments

Requirements

•4+ years experience in client service, account management, and/or digital marketing •Detail-oriented with the ability to project manage, set priorities and stay organized •Excellent communication skills and EQ •Desire to help mentor junior members •Strong storytelling and strategic problem solving skills

Benefits

•Generous PTO package •National Holiday closures •Summer Fridays •Parental Leave •Fully stocked snacks •Beverages •In-office weekly catered lunch •Exceptional management training programs •Internal opportunities for 1:1 coaching

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