Solutions Engineer - Live Chat and General Support

July 22

🏡 Remote – New York

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Logo of Xometry

Xometry

Where Big Ideas Are Built

Direct Metal Laser Sintering (DMLS) • CNC Machining • Production Manufacturing • Rapid Prototyping • 3D Printing

1001 - 5000

💰 $75M Series E on 2020-09

Description

• Serve as a trusted advisor to prospects and customers • Propose solutions to real business problems using technical expertise • Work with Sales team to sell manufacturing processes across North America • Conduct discovery meetings to uncover business and technical requirements • Answer customer's technical questions on DFx and Xometry's manufacturing capabilities • Consult with prospects and customers to identify applications of Xometry technology • Demonstrate Xometry capabilities, including our software quoting platform • Support internal teams by providing feedback and content for marketing collateral • Serve as an industry thought leader at events and webinars

Requirements

• 3-5+ years experience in engineering or technical field • Engineering degree (mechanical preferred) or related technical degree • Strong knowledge of various manufacturing processes across multiple industries • Comfortable with technical discussions and executive-level presentations • Experience preparing technical solutions for business proposals • CAD experience • Excellent communication and presentation skills • Willingness to travel up to 25% • U.S. citizen, legal resident, or valid work visa required

Benefits

• Diversity, equity, inclusion, and belonging commitment • Positive workplace for all

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