Technical Operations Coordinator - Administrative and Technical Support

2 days ago

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Effective School Solutions

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Quality, cost-saving, in-district clinical programs for students with emotional and behavioral challenges

Mental Health Services in Schools

51 - 200

Description

•As a vital member of the Effective School Solutions team, the Technical Operations Coordinator plays a key role in maintaining the smooth and efficient operation of our regional teams. •In this role, you will manage various technical and administrative tasks and projects designed to keep our Clinical Operations organized and productive. •Success in this position requires thriving in a fast-paced environment, effectively prioritizing tasks, and managing multiple requests with ease. •If you have a passion for driving operational efficiency and are motivated to contribute to a team that is making a difference in schools, we encourage you to apply.

Requirements

•Bachelor's or associate degree preferred; high school diploma or equivalent required. •Minimum of 3 years of hands-on administrative office support experience in a corporate environment, supporting multiple staff. •Advanced computer skills, including proficiency in Word, Excel, and PowerPoint. •Experience with electronic document management systems preferred. •Proven experience in performing daily administrative tasks such as updating knowledge bases, monitoring ticket queues, and responding to inquiries. •Demonstrated ability to escalate unresolved queries and properly route problems to the correct resources. •Experience in purchasing, maintaining, and tracking technology equipment and supplies. •Proven ability to maintain and administer internal ticketing, inventory, and onboarding/offboarding systems. •Strong experience in communicating and troubleshooting with vendors regarding issues.

Benefits

•ESS is focused on addressing one of the biggest challenges our country is facing - - the mental health of our youth. •ESS provides staff with excellent career growth opportunities •ESS is a dynamic organization with a strong record of accomplishment of innovation and growth •ESS values clinician voice and perspective and has multiple methods to give feedback and input on company decisions. •ESS offers staff competitive compensation and benefits offerings.