Graphite is a fast, simple code review platform designed for engineers who want to write and review smaller pull requests, stay unblocked, and ship faster. 

We're hiring: https://jobs.lever.co/joingraphite

Graphite

Support Engineer

Support engineers for fast-moving software teams at Graphite.

• Graphite is growing rapidly, we're looking for a highly motivated support engineer to help us scale our customer support & sales effort.
• Rethinking the way fast-moving software engineering teams write and review code every day is no small feat, and we believe that the best solutions are built when most talented, ambitious, and dedicated people with diverse backgrounds come together.
• Be an early member of our business team and have an outsized impact on Graphite’s future scale and growth.
• Spearhead the development and implementation of our customer support and support engineer function, including building our team from the ground up and perfecting our communications to customers and product demos.
• Provide exceptional support to our customers via multiple channels, addressing inquiries and resolving issues in a timely and professional manner, and build strong relationships over time while educating customers on our platform.
• Learn and iterate on our product demo script and procedure, taking input from existing customers and sales prospects.
• Capture and record the most common technical support questions on Graphite, and create tools or systems to categorize and translate common questions into improved docs or educational materials.
• Create scalable processes that others can follow, build strong cross-functional relationships & help to define a strong support team culture.

Support engineer

Full-stack Engineer

Define technical direction as a senior engineer for Graphite's code review platform.

• Work with us to build a real-time, collaborative code review platform with social features.
• Help us to define the technical direction of the company.
• Mentor other engineers and architect frameworks to help us build a codebase that scales.
• Architect new features around code understanding, CI/CD pipelines, and more.

Senior software engineer

Marketing

• Graphite’s community has grown rapidly, and we're looking for our first product marketer to help us scale our efforts, resources, and community. Thus far, we’ve grown our by word of mouth; as we scale beyond our early adopters, we want someone to be thoughtful and intentional as they define and coordinate our messaging and marketing. This person will define process, produce content, engineer new features, influence product direction by integrating and surfacing user feedback, and propose and lead new projects to grow the community.
• Rethinking the way fast-moving software engineering teams write and review code every day is no small feat, and we believe that the best solutions are built when most talented, ambitious, and dedicated people with diverse backgrounds come together.
• What you’ll do
o Content: Write blog posts, tweets, videos, and anything else you believe might be helpful in fostering and growing our community
o Messaging: Unify and iterate on our messaging across all our surfaces.

Account Executive

• Graphite is growing rapidly, we're looking for a highly motivated account executive to help us scale our enterprise pipeline & sales effort.
• Rethinking the way fast-moving software engineering teams write and review code every day is no small feat, and we believe that the best solutions are built when most talented, ambitious, and dedicated people with diverse backgrounds come together. 
• Be an early member of our business team and have an outsized impact on the Graphite’s future scale and growth
• Spearhead the development and implementation of our enterprise sales function, including building our pipeline from the ground up and perfecting our pitches/collateral/targeting 
• Create scalable processes that others can follow, build strong cross-functional relationships & help to define a strong sales team culture
• Provide exceptional support to our customers, addressing inquiries and resolving issues in a timely and professional manner, and build strong relationships over time to nurture prospects

Founding account executive

Product Designer

• Lead design projects from kick-off to release
• Own key workflows across multiple product surfaces
• Have ongoing conversations with users to identify areas for improvement
• Iterate quickly with product and engineering on designs for new features
• Create pixel-perfect mockups and collaborate with engineers to implement new designs
• Contribute to and evolve our design system components and patterns
• Champion and evolve the design culture and processes at Graphite

Graphite Jobs in New York City

Graphite

Support engineer

Graphite

Senior software engineer

Graphite

Marketing

Graphite

Founding account executive

Graphite

Senior product designer

Graphite