Specialist, Account Management

August 16

🏢 In-office - Manhattan

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Logo of Influential

Influential

Influential is an AI social data and conversion technology, as well as a Developer Partner of IBM Watson and a Facebook Marketing Partner$1. .$1

Digital Media • Social Media • Influencer Marketing • Data

201 - 500

Description

• Helping to drive the overall success of campaigns ranging in budget and complexity for clients across beauty, QSR, auto, CPG, finance, gaming, hospitality, and more by collaborating closely with the operations and sales teams • Participating in client campaign kick-off calls to outline influencer selection and execution details • Navigating campaign roadblocks and challenges by providing actionable solutions • Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations • Staying on top of the workflow and completion of tasks in our project management platform • Organizing timelines, creative concepts and paid media strategies for campaigns ranging anywhere from a one day to a one year flight • Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines • Educating sales and clients on Influential’s core offerings, current industry trends and technologies • Developing and fostering strong relationships with clients by building rapport that earns the respect of more senior clients through delivery and focus on detail • Managing the monthly billing reconciliation process with finance • Mentoring junior team members and sharing learnings across the Account Management discipline

Requirements

• 2-5 years of experience working in a digital or advertising environment • Strong organizational skills with the ability to handle multiple clients and priorities with discretion • Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients • Comfortable working in a startup environment, creating organization and processes where none may already exist • Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube) • Up-to-date on the latest trends and innovations in the social realm • Bachelor’s degree or equivalent experience • A passion for all things social media

Benefits

• Remote company - work from home! • Competitive compensation • Flexible time off with inclusive holiday benefits • Comprehensive medical, dental & vision insurance for employees • Fully vested 401(k) matching • An awesome collaborative work culture, a diverse team, and more!

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