Kustomer
Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more$1. .$1
customer experience • customer service • CRM • CX • SaaS
201 - 500
Technical Sourcer - 2-3 month contract
Yesterday
🏢 In-office - Manhattan
Kustomer
Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more$1. .$1
customer experience • customer service • CRM • CX • SaaS
201 - 500
Description
• Technical Sourcer (contract) for Kustomer’s Talent Acquisition team • Work closely with technology talent partners on company hiring • Focus on hiring for the Engineering team and driving candidate pipeline development • Transition candidate experience ownership to a talent partner early in the hiring process
Requirements
• 3-6+ years track record in metrics-based success in a data-driven talent acquisition function, preferably in a Series A/B/C stage SAAS company • Demonstrated ability to source diverse talent pools and deliver an exceptional candidate experience • Strong influencing skills with hiring teams to maintain consistency and mitigate bias in selection processes • Previous recruiting experience for a wide range of technology disciplines, including AI/ML roles, Data Engineering, Eng Leadership, highest level ICs • Naturally curious, ask questions and don’t shy away from challenges • Deep expertise in one or more applicant tracking systems - experience with Ashby a plus • Experience organizing and executing a passive candidate sourcing plan with higher-than-industry average response rates • Experience using LinkedIn Recruiter, JuiceBox, other sourcing tools • Expert knowledge of Google Office • Strong understanding of talent and competency models, recruiting fundamentals, competitive market awareness and online/social media • Knowledge of the web/Internet market space, including trade journals, academic institutions, alumni associations and other sources of great candidates • Excellent communication, time management and negotiation skills • Ability to work with internal clients to develop and iterate best-in-class profiles to reflect the talent needs of the business • Ability to work in a fast-paced, startup environment • Strong preference for talent based in New York Metropolitan Area
Benefits
• Competitive salaries • Stock options • 100% healthcare coverage • 401K • WiFi and Mobile reimbursement • Generous vacation policy
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