Client Service Specialist - Home Care and Healthcare Staffing

September 12

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NurseCore

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Healthcare Staffing • Home Care • Private Duty

1001 - 5000

Description

• Provides overall non-clinical management of a group of patients. • Receives and coordinates home care and healthcare staffing referrals. • Assigns qualified personnel competent to work cases. • Supports Branch recruitment efforts. • Ensures compliance with licensure and credentialing requirements. • Counsels field employees involving violation of non-clinical matters. • Initiates complaint and service failure reporting and investigation. • Exemplifies awesome company standards.

Requirements

• At least one year of training or experience in a service-related industry. • At least one year of experience in home care and/or healthcare staffing, with commercial insurance and private pay experience preferred. • Experience should emphasize problem solving skills in a patient care setting.