Reorg
Global provider of credit data, analytics and intel. Full cycle from levfin to distressed, restructuring and post-reorg.
distressed debt • covenants analysis • high yield • Asia financial analysis • chapter 11
201 - 500
Customer Success Manager
May 24
🏢 In-office - Manhattan
Reorg
Global provider of credit data, analytics and intel. Full cycle from levfin to distressed, restructuring and post-reorg.
distressed debt • covenants analysis • high yield • Asia financial analysis • chapter 11
201 - 500
Description
• Manage a book of legal accounts to understand their business drivers and goals • Support other members of the Customer Success team by acting as a mentor • Develop key relationships and drive usage with subscribers • Monitor key performance indicators across accounts and strategize outreach efforts • Act as the voice of the customer when collaborating with internal teams
Requirements
• 3+ years of working experience in a customer facing role • Excellent written and verbal communication skills • A self starter who is diligent and organized but adaptable • Experience in financial services and/or working with law firms a plus
Benefits
• Competitive health benefits • Matched 401k and pension plans • PTO • Generous parental leave • Gym subsidies • Educational reimbursements for career development • Recognition programs • Pet-friendly offices
Apply Now
