OneSignal
The most widely used customer messaging & engagement solution, helping 1M+ businesses deliver 10B+ messages daily.
mobile • rust • mobile engagement • push notifications • web notifications
51 - 200
Customer Success Manager
March 31
🏢 In-office - Manhattan
OneSignal
The most widely used customer messaging & engagement solution, helping 1M+ businesses deliver 10B+ messages daily.
mobile • rust • mobile engagement • push notifications • web notifications
51 - 200
Description
• Responsible for retaining and growing 20 to 40 Customers • Build relationships up and across the organization to achieve success goals • Contribute to customer onboarding • Lead customer business reviews • Write & publish customer feedback internally to support product roadmap • Collaborative, team-oriented mindset is a requirement
Requirements
• 3+ years experience in an account management (customer success) role; ideally with a B2B SaaS product • Experience working with Salesforce, Gong, and Vitally • Understand customer messaging and the user journey is a plus • You’re highly collaborative with a deep sense of ownership and accountability • You have excellent written, verbal, and visual communication skills with serious attention to detail and strong organizational skills • Rollup your sleeves, versatile mindset
Benefits
• Competitive equity program • Comprehensive and inclusive benefits
Apply Now
