True Care Home Care
Love to Care™
Skilled Nursing • Infusion Therapy • Personal Care Aide • Home Health Aide • Dementia and Alzheimers
1001 - 5000
Customer Service Representative (Bilingual: Chinese)
August 27
🏢 In-office - Manhattan
True Care Home Care
Love to Care™
Skilled Nursing • Infusion Therapy • Personal Care Aide • Home Health Aide • Dementia and Alzheimers
1001 - 5000
Description
• The Clerical/Administrative Assistant works closely with our HHA Recruitment team. • He/she is the first point of contact for chosen caregivers to guide them through the application process efficiently. • The Scheduling coordinator works closely with the CDPAP team and potential clients to help facilitate setting up care for members enrolled with True Care Home Care. • He/she is responsible for processing referrals received from all referral sources to ensure potential patients can enroll in home care services in a timely fashion.
Requirements
• Diploma from an accredited High School; GED equivalent • Fluency in Mandarin and Cantonese or Fuzhounese • Have experience working with database systems, an innate ability to internalize large amounts of information, experience in HHA eXchange is a plus • Demonstrated exceptional customer service experience • Excellent verbal and written communication skills • Personable and professional and can assist patients with questions on the CDPAP programs for the Scheduling Coordinator role
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