Viz.ai
AI-powered disease detection and care coordination platform
Artificial Intelligence • AI • Deep Learning • Stroke • Healthcare
201 - 500
Customer Success Associate
5 days ago
🏡 Remote – New York
Viz.ai
AI-powered disease detection and care coordination platform
Artificial Intelligence • AI • Deep Learning • Stroke • Healthcare
201 - 500
Description
• Assist Customer Success Managers with high profile customers • Collaborate with internal teams • Deliver on requests made by strategic customers • Ensure exceptional customer experience • Lead user training sessions • Monitor customer engagement data • Address potential risks • Track high priority support tickets • Generate marketing materials • Support customer facing meetings
Requirements
• Must have healthcare experience in a Customer Success, Account Management, Sales or Marketing role OR clinical experience • Minimum 2+ years in account management or related experience • Strong knowledge of US healthcare systems • Outstanding track record of working with customers • Experience with healthcare workflows and/or process improvement preferred • Willingness to travel (10-20%)
Benefits
• Medical • Dental • Vision • 401k • Generous vacation • Other great benefits to full-time employees.
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