E-Commerce Client Partnership Manager

July 9

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C.A. Fortune

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We are the consumer brands agency.

Natural • Specialty/Conventional • Bakery/Deli • Sales & Marketing • Mass

201 - 500

Description

• Direct management of clients’ brands and portfolio with responsibility for: • Ecommerce strategy development across the channel to ensure product availability, content, customer acquisition, and retention • Amazon digital shelf creation & optimization, assortment recommendations, pricing, merchandising, Amazon Advertising strategy & execution, 1P & 3P selling • Work with clients to identify, track, and report on KPIs • Help clients navigate relationships and meetings with Amazon Vendor Managers • Manage clients’ vendor and seller accounts, including catalog and content updates, merchandising, data accuracy, and submissions to Amazon support • Lead onboarding of new clients and new product launches in Vendor and Seller Central • Engage internal insights team to deliver client reporting and data needed to make key business decisions • Analyze client reporting and develop insights that lead to action to drive growth • Ongoing project management to drive client success • Tracking progress and coordinate client updates and ensure critical timelines are met • Identification of issues and troubleshooting solutions with Amazon support including operational issues that may cause delays in shipments • Participation in key client strategy meetings • Work with distributors and other 3P logistics providers to provide solutions for clients to sell any product via Amazon platforms

Requirements

• At least 3 years of experience working with Amazon • Experience with a major retailer (Brick & Mortar or Online) • Experience partnering with Amazon and working with Seller Central and Vendor Central platforms • Experience with Amazon's advertising portal (i.e. budgeting and advertising spend) • Strong knowledge of the consumer products industry (specifically food products) • Strong communication skills, ability to clearly articulate complex concepts/processes in a concise manner, including strong attention to detail and proofreading skills • A demonstrated competency in multi-tasking and problem-solving with focus on meeting deadlines • Strong analytical and strategic thinker; can turn self-developed strategies/efficient processes into execution • Bachelor’s Degree and/or similar industry experience • Proficient with all necessary computer based programs (Outlook, Word, Excel, PowerPoint, Sharepoint)

Benefits

• 11 paid company holidays per year • 2 paid volunteer days per year • 3 months fully paid parental leave (regardless of gender) • Medical, dental, and vision • Paid company life insurance • 401k with company match • Summer hours (half day Fridays from Memorial Day thru Labor Day