Senior Customer Success Manager

April 16

🏢 In-office - Manhattan

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Logo of Instabase

Instabase

The Automation Platform for Unstructured Data Instabase is democratizing access to deep learning to empower any organization to solve unstructured data problems with unprecedented accuracy$1. .$1

Document Understanding • Deep Learning • Automation • Enterprise Software • SaaS

201 - 500

💰 $105M Series B on 2019-10

Description

• Drive business value for customers by retaining and growing accounts • Collaborate with internal engineering and product teams • Conduct regular status calls and manage escalations • Deliver executive briefings with strategic enterprise customers

Requirements

• Proven track record of success in customer success and technical account management with expertise in working with enterprise customers to find win/win solutions • Impeccable relationship builder with excellent project management skills • Ability to explain technical concepts clearly and concisely • Highly detail-oriented, results-driven and fearlessly experimental • Intellectually curious and adaptable in technology • Creative problem-solver

Benefits

• Healthcare • Retirement • Paid time off

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