Customer Success Manager, Performance

July 10

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Outbrain

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The leading technology platform that drives results by engaging people on the open internet

Digital Advertising • Engagement • AI • Branding • Open Internet

501 - 1000

Description

• Outbrain is seeking a Customer Success Manager to play a key role on our Global Performance Team • The Account Manager will serve as a primary point of contact for existing and new performance advertisers that are seeking to utilize Outbrain’s global network to grow their business, with emphasis on performance buyers in various verticals. • As a Customer Success Manager, you will serve both as an expert in Outbrain’s platform, and as a specialist on conversion-oriented content marketing. • You will use these skills to assist key clients build their native advertising strategy, and co-op with them to succeed and grow. • As with any Outbrain employee, we’re looking for someone who is resourceful, bright, curious, proactive, a go-getter, works well independently and as part of a team, and who will be passionate about what they do.

Requirements

• 1-3 years experience in account management (or similar client-facing role) experience in digital advertising with emphasis on performance activity. • Previous experience in a social/native/display ad platform, agency or affiliate network is a plus. • Analytical and data driven with ability to monitor and identify trends in performance • Ability to execute efficiently and effectively in a fast-paced technological environment • Effective prioritization and time-management skills • Excellent written and verbal communication skills • Strong presentation skills • Strong knowledge of Microsoft applications, especially Excel and PowerPoint • An optimistic attitude and proactive resourcefulness to positively influence your peers, colleagues, and clients. • You are always curious to learn more while remaining adaptable, as long as the end result is getting shit done, and having fun • Experience in working with stakeholders across time zones, locations and cultures is a plus

Benefits

• Brand new NYC office in the Flatiron district with a flexible hybrid working model • Generous vacation package and unlimited sick daysWorld class healthcare options that are partially covered by Outbrain above benchmark (Medical, Dental, Vision, and Life Insurance, 401K Plan with Matching) • Opportunities to join our mentorship program and inclusive • Employee Resource Groups • Full access to LinkedIn Learning and our in-house SmartBrain educational platform • Meet the team with our Global Onboarding Experience • Happy hours, group lunches…and of course a fully stocked kitchen with multiple coffee options!