Built Different: Your ultimate logistics partner providing solutions through knowledge, collaboration, and technology.
Logistics • Import • Export • Brokerage • Ocean Import
February 29
🏢 In-office - Manhattan
Built Different: Your ultimate logistics partner providing solutions through knowledge, collaboration, and technology.
Logistics • Import • Export • Brokerage • Ocean Import
• Retain customer volume, sales and profitability through proactive stewardship of the firm’s relationships with assigned customers. Penetrate and expand relationships and revenue potential with assigned accounts by: Selling new or additional products or services to current buyers; and/or Finding additional buyers and stakeholders within the existing customer location; and/or Selling additional customer locations. • Develop and manage robust pipeline of new opportunities to help increase Laufer’s market share in the territory. • Support and actively participate in all aspects of the sales process, and calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management. • Direct joint customer planning efforts in assigned accounts. • Proactively manage customer satisfaction and service delivery by anticipating potential service problems, monitoring satisfaction, and recommending process and delivery improvements. • Assist other sales team members, when directed, with customers outside the assigned account base when required. • Insure all assigned customer’s pricing, RFP responses, and bids are completed and delivered accurately and timely. • Support SOP creation, management, updating and adherence for assigned customers. • Travel when necessary within region to branch offices, customer field offices, and assigned customers to help accomplish assigned customer objectives.
• Minimum 3 years of freight forwarding sales experience
• Medical, Dental, and Vision Benefits with company cost-sharing • Health Savings Account medical benefit option with a company contribution to the health savings account • No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible • Medical and Dependent Care Flexible Spending Accounts • No cost Short-term disability, Long-term disability, Life, and AD&D insurance • 401(k) Retirement Plan with a generous company match • Paid Time Off (over 4 weeks of PTO by year 5 with Laufer) • No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more • Employee Recognition Program • Giveback Program – each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
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